Visitor information contains primary contact information and where on the site they started the chat.
By having this information readily available, agents can serve customers more efficiently and improve CSAT.
You can easily create a family group that can enjoy group text, calling and video conformance as well as shared fring OUT credit for each and every group member.
Bold360's modern, intuitive UI was specifically designed to make agents more efficient and effective.
It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.
Communication is inherently at the core of team operation and fring is enabling the communication for teams; with free, unlimited rich messaging, voice calls, video calls and extremely very important conferencing capabilities.
Running from any Smart phone, tablets and laptops you team commuincation is fring.
It's simple, free, from your mobile phone, tablet or laptop all your need to do is download fring.